FAQs

Our FAQs below will help to answer some of the most common questions that we get asked.

Q: How do I pay for my journey with Crofton Chauffeur Services?

A: We accept payment by BACS or PayPal in advance or cash or cheque on the day. Please indicate at the time of booking how you would like to pay. We will be more than happy to receive payment prior to your journey.

Q: Where do I meet my chauffeur when I land at the airport?

A: Your chauffeur will be waiting for you in the Arrivals hall with a Crofton Chauffeur Services board with your surname on. If you have provided your mobile number, your chauffeur will text you to let you know where he/she is.

Q: Does Crofton Chauffeur Services operate a fixed price policy?

A: We GUARANTEE that the price quoted is the price you pay. Car parking is included in the quoted return fare.

Q: Which airports & ports do you collect from?

A: We collect from:

  • Gatwick airport
  • Heathrow airport
  • London City airport
  • Bournemouth airport
  • Southampton airport
  • Luton airport
  • Stansted airport
  • Bristol airport
  • Cardiff airport

We also collect from any rail station or cruise ship / ferry port including Southampton port, Portsmouth ferry port, Dover port or Harwich port.

Q: Which towns in the Fareham area do you collect from and drop off?

A: We predominantly serve Fareham and Gosport and all surrounding towns and villages including Portsmouth, Southampton, Havant, Winchester, Wickham, Locks Heath. Stubbington, Alverstoke and Hill Head.

Please contact us if you have any further questions that we haven’t answered in our FAQs.

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